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FAQ
CUSTOMIZED CANVASES
What material are the personalized canvases made of?
Our canvases are made from high-quality 200-gram polyester. This ensures exceptional durability and a sharp, vibrant print. Perfect for bringing your memories to life!
What type of ink is used for printing the canvases?
We use high-quality EVO ROLAND ink for all our prints. This means your images will not only look amazing but will also withstand the test of time without fading.
How can I hang the canvases?
Whether you’ve chosen a framed or unframed canvas, hanging it is super easy. You can use nails and wall plugs for a secure installation, or if you prefer a quicker solution, double-sided tape or adhesive strips. This method works perfectly for both framed and unframed canvases. Your artwork will be up in no time!
What is the return policy?
We want you to love your canvas as much as we do, but if for any reason you’re not satisfied, you have 30 calendar days to return it. No hassle, just easy returns!
How long does shipping take, and who handles it?
We know you’re excited to receive your canvas, so we ship it via SEUR. For domestic orders, you can expect delivery within 3 to 5 business days. For international orders, shipping takes 5 to 7 business days. Please note that international shipments incur an additional cost, which is calculated based on the destination and the quantity of products you purchase.
Can I customize the size of the canvas?
Absolutely! We offer several size options so you can choose the one that best fits your space. If you need something specific, contact us, and we’ll do our best to accommodate your request.
How should I care for my canvas?
To keep your canvas in perfect condition, simply dust it with a dry or slightly damp cloth. Avoid direct sunlight or very humid areas to ensure your artwork stays stunning for years to come.
BED HEADBOARDS
What materials are the bed headboards made of?
Our bed headboards are made from high-quality PVC, available in 5mm and 10mm thicknesses. PVC is an excellent material for headboards because it’s lightweight yet durable, resistant to moisture and easy to clean. The 5mm option is perfect if you’re looking for something sleek and minimal, while the 10mm thickness offers extra sturdiness and a more pronounced look. Both options provide a smooth surface that ensures a flawless print of your chosen design, bringing elegance and style to your bedroom.
How are the headboards printed?
Our headboards are printed using the Roland flatbed printer with state-of-the-art UV ECO ink. This cutting-edge printing technology ensures that your headboard has vibrant, long-lasting colors that won’t fade over time. The UV ECO ink is environmentally friendly and safe, producing high-quality prints with a matte finish that adds a touch of sophistication to your headboard.
Can I request a custom size outside the standard measurements?
Yes, you can definitely request a custom size! Just get in touch with us, and we’ll work with you to create a headboard that fits your specific needs. Please note that custom sizes might increase the price, depending on the dimensions. The maximum size we can produce is 180 cm, so keep this in mind when planning your design.
What type of mounting system is used?
The mounting system depends on the thickness of the headboard. For the 10mm thick headboards, we use a screw-mounting system, which provides a secure and stable installation. For the 5mm thick headboards, we provide double-sided adhesive tape, making it easy to install without the need for drilling holes. Both methods are reliable and ensure your headboard stays firmly in place.
How long does shipping take, and who handles it?
We know you’re eager to receive your new headboard, so we ship it via SEUR for domestic deliveries, which usually arrive within 3 to 5 business days. For international orders, delivery takes about 5 to 7 business days. Please be aware that international shipping costs extra, and the price will depend on the destination and the number of items ordered.
Can I return the headboard if I’m not satisfied?
We want you to be completely happy with your purchase. If for any reason you’re not satisfied, you have 30 calendar days to return the headboard. We’ll make the process as smooth as possible, so you can shop with confidence.
How should I care for my headboard?
Caring for your headboard is simple. Just wipe it down with a dry or slightly damp cloth to keep it looking fresh and clean. Avoid harsh chemicals or abrasive cleaners, as they could damage the print or surface. With minimal maintenance, your headboard will stay in perfect condition for years.
MAPAS DEL MUNDO
What are the wooden maps made of?
Our wooden maps are made from 5mm Calabo wood. This type of wood is known for its strength, lightness, and durability, making it perfect for fine and precise details. The maps are cut and engraved using laser cutting techniques. This method ensures sharp, clean edges and an exceptional level of detail, allowing for intricate and precise designs.
How do I install the map?
Each map comes with an easy-to-follow placement guide and instructions to help you install it step by step. We recommend taking your time, making yourself a coffee, and enjoying the process of assembling your world map. It’s a relaxing and rewarding experience.
Can I request a custom size for the wooden world map?
Absolutely! You can contact us and share your world map project with us, and we’ll gladly try to make it happen. Please note that customization may increase the cost of the product, but we’re here to work with you and create something special.
How long does shipping take, and who handles it?
We handle domestic shipments through SEUR, with delivery times typically ranging from 3 to 5 business days. For international orders, delivery takes 5 to 7 business days. International shipping may incur additional costs, which will be calculated based on the destination and the quantity of products ordered.
What is the return policy?
We want you to be completely satisfied with your wooden map. If for any reason you’re not, you have 30 calendar days to return the product. The return process is simple and hassle-free because your satisfaction is our priority.
How should I care for my wooden map?
To keep your wooden map in perfect condition, simply wipe it with a dry or slightly damp cloth. Avoid using harsh chemicals that could damage the wood or engraving. With these basic care tips, your map will remain beautiful for many years.
Is it difficult to mount the map on the wall?
No, it’s not difficult. Each map comes with an easy-to-follow placement guide, including detailed instructions and a template to help you place each piece in the correct spot. Plus, the installation process is fun and can be a great activity to do with a partner or family.